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New test to refund Connects on no-hire contracts

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Active Member
John Peter L Member Since: Aug 29, 2019
61 of 120

I have been applying to numerous projects but I don't see a connect refund whenever the project expires or is closed without hiring. In this example, there is no evidence of hire and it has been closed. **Edited for Community Guidelines**

Can somebody help me understand how the connect refund works?

Thanks you.

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Community Guru
Petra R Member Since: Aug 3, 2011
62 of 120

John Peter L wrote:

 

Can somebody help me understand how the connect refund works?

Thanks you.


ONLY for jobs which are marked with the "refunded if client does not hire"

 

refund.png

 

or if Upwork closes the job post for ToS violations.

 

The example you show just timed out after 30 days, connects are not returned in that case.

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Active Member
John Peter L Member Since: Aug 29, 2019
63 of 120
Thank you.
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Active Member
Ashish J Member Since: Jul 29, 2015
64 of 120

Thats a good feature assuring the nill wastage. However, needs some more refinements to increase the project poster's commitment towards the portal and time of bidders.

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Active Member
khurram s Member Since: Jun 26, 2019
65 of 120

Hi

@Lena 

Does that mean if the employer does not hire anyone or Me (freelancer) and My connects will be refunded or they will be refunded for all freelancers who applied for that job? 

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
66 of 120

Hi Khurram,

 

Thanks for reaching out. In order to not impact or skew test results, we typically try not to share too many details about tests while they are ongoing. At this time, we've shared all the available details in the announcement post and follow up responses. We appreciate your understanding.

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Active Member
Henry C Member Since: Mar 9, 2020
67 of 120
I'm so glad about this!
I was just refunded my connect
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Active Member
Henry C Member Since: Mar 9, 2020
68 of 120
This is really rational.

Upwork unlike other freelancing platforms protects the clients more.

Upwork generate income from both Clients fee percentage, and freelancers connect.

The policy is good
But it would be also nice if the clients are made to pay certain connect or amount if they do not hire, but if you let them get by it, they'd return again and post vain offers and waste freelancers connect. But if you place a fee on vain offers clients will refrain and then give the freelancers the courage to bid on projects even if they loose their connect it will be deserving.

I signed up with upwork sometime ago, I haven't been able to bid even for projects I'm more than capable of. This can be devastating
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Ace Contributor
Vijayvithal J Member Since: Oct 24, 2017
69 of 120
A shop does not charge it's customers an entry fees. But it charges a shelf/display fees to the product manufacturer.

Similarly here freelancers are the product and have to pay a fees, the client is a customer and can window-shop to his hearts content without paying a single penny
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Community Guru
Antun M Member Since: Jan 27, 2018
70 of 120

Henry C wrote:
This is really rational.

Upwork unlike other freelancing platforms protects the clients more.

Upwork generate income from both Clients fee percentage, and freelancers connect.

The policy is good
But it would be also nice if the clients are made to pay certain connect or amount if they do not hire, but if you let them get by it, they'd return again and post vain offers and waste freelancers connect. But if you place a fee on vain offers clients will refrain and then give the freelancers the courage to bid on projects even if they loose their connect it will be deserving.

I signed up with upwork sometime ago, I haven't been able to bid even for projects I'm more than capable of. This can be devastating

Protects from what? From who?
Clients are protected more?

I'm a freelancer and I feel so protected!
I'm mostly working on a fixed priced contract (which are "more risky" than hourly ones).

No idea where is the vulnerability for a freelancer, therefore - let me know, would be important to know.

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