Payoneer Prepaid Mastercard Concerns

[Mark F]

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Petra R wrote:

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Roman N wrote:

Waiting for an official statement from Upwork.

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There isn't anything Upwork can do about it. It's Payoneer who need to fix it.

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Are you sure you are not out of your depth...

[Roman N]

https://www.fca.org.uk/news/news-stories/requirements-imposed-wirecard-authorisation

[Wesley S]

There was no notifications from Payoneer or Upwork for their users.  I took my money out to Payoneer this morning.  Upwork was able to release them, now Wirecard filed for insolvency and all funds on Payoneer are frozen until further notice...  Rent is due, this is bad...  I would've appreciated a notice from Upwork or Payoneer prior to withdrawing.   Can upwork cancel the transaction?

[Dalibor P]

https://blog.payoneer.com/exclusive/wirecard-in-the-news-funds-on-your-payoneer-card-are-safe-and-se...

[Maksym P]

Hello! How I can keep my available balance on upwork instead forcing withdraw by Upwork quarterly? I have a problem with Payoneer and don't have any other cards and want to keep money on upwork while solve this problem 

[Oleg H]

Try to change the withdraw method from "quarterly" to "monthly". I have had the same issue that auto-withdraw should force on 29 June, but after changing it to "monthly" I have an additional month to find another way to withdraw money (to 27 July).

[Dalia A]

Same problem, I've just added a bank account as a new alternative, however this needs 3 days to be validated and effective which will pass the quarterly due date for the automatic money release.

[Yuliia S]

Hi everyone

Payoneer down and my money stuck on the account. What should I do? Can I get money back to my account on Upwork? Or what to do? I'm shocked

[Saad R]

Same issue with me, I withdrew all my money on 24th and it is still not available for my use.

Did you get any update on the issue?

[Roman P]

Wirecard is down. Our funds are stuck