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Replacing 5-Star Average Feedback with Job Success Score

garnorm
Community Member

Hi all,

We remove 5-star average feedback entirely, and display only your Job Success score throughout most of the Upwork site. 5-star feedback given per contract will remain displayed on your Work History.

 

We’re making this decision because we’ve seen Job Success scores help top performing freelancers win more contracts. This means clients are having better experiences and coming back for more, which in turn benefits the marketplace and generates more opportunities for freelancers overall. The score helps freelancers at all levels stand out from the competition by presenting clients with a complete picture of their differences. This is an opportunity to help freelancers continue to grow their businesses that we can’t pass up.

 

Additionally, you can learn more about Job Success score and how it's calculated in our help article.

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