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Specialized Profiles Soon Available in All Categories

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Ace Contributor
Nicholas K Member Since: May 11, 2016
51 of 366
I have explored this feature further and I believe it does not work well (at least for me) for the following important reason.

Each specialised profile that the freelancers make refers to a specific category. For example one specialised profile in Image Editing/Retouching category. This specialised profile will appear to customers only if you apply to jobs that the client has flagged to belong in this specific category. Correct me if I am wrong please.

However, I have noticed that same type of jobs are categorised by clients in completely different categories. Specifically, I have noticed for one specific type of job clients have categorised it in more than 5 categories so far. This is normal since the categorisation is subjective and it is not always clear to everyone.

I have more reasons why this may not be a good feature (for example some freelancers may apply a stricter specialisation than others or use a different type of categorisation than what Upwork does) but to summarise I believe that in order for this feature to be improved, freelancers should be able to create specialised profiles and have the opportunity to list same in more than one category. For a profile to be specialised it does not necessarily mean that it should be listed to only one category. Freelancers should have the freedom to decide about how strict their specialisation will be.
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Community Guru
Tom Z Member Since: Jul 10, 2016
52 of 366

Any reviews on how specialized profile is working yet? Does it reset your profile metrics? Is there a benefit to creating this instead of using General profile?

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Community Guru
Michael S Member Since: Aug 29, 2017
53 of 366

Tom Z wrote:

Any reviews on how specialized profile is working yet? Does it reset your profile metrics? Is there a benefit to creating this instead of using General profile?


As far as I know, it doesn't reset your metrics at all. Basically, it lets you have two different personas that you can show to clients based on your skills and the job they posted.

 

When you create a specialized profile, it allows you to pick and choose jobs from your history (or ones currently in progress) to include, so irrelevant ones won't be shown in your work history when a client looks at that particular profile. For example, I've done some IT work in the past, but with a specialized profile, I can only show clients the work that I currently do. So while it might lower the number of entries in your job history (they're still there in your general profile, and you can add them at any time), it makes sure the client only sees what's relevant to their needs.

 

My only main gripe with it right now is it doesn't seem to add jobs to the specialized profile's work history even if they were in that exact category. You have to manually go in and pick them from the general work history (unless that's just a quirk on mine).

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Community Guru
Petra R Member Since: Aug 3, 2011
54 of 366

Michael S wrote:

Tom Z wrote:

Any reviews on how specialized profile is working yet? Does it reset your profile metrics? Is there a benefit to creating this instead of using General profile?


 

My only main gripe with it right now is it doesn't seem to add jobs to the specialized profile's work history even if they were in that exact category. You have to manually go in and pick them from the general work history (unless that's just a quirk on mine).


From searches, it causes your earnings to be displayed wrong (half or just 0 ) and sometimes displays the wrong specialized profile (a non related one to the searched skill although a related one is available...)

 

In other words, at this moment in time, it does not work properly yet.

 

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Community Guru
Michael S Member Since: Aug 29, 2017
55 of 366

I didn't even think about the search results. But at the same time I'm 100% not surprised, heh.

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Community Guru
Ela K Member Since: Feb 9, 2015
56 of 366

Maybe I am daft, but I haven't figured out how to select which profile to apply with - I don't think that's a feature at all. 

In my experience, the only time the SP comes into play is when a client posts a job and sets a preference for one of the available specialized profiles. In that case your relevant SP will be shown to the client. But I think that's it?

 

ETA: other than coming up in search with lower hours worked & jobs etc. and making you look inexperienced...

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Community Guru
Jennifer M Member Since: May 17, 2015
57 of 366

Ela K wrote:

Maybe I am daft, but I haven't figured out how to select which profile to apply with - I don't think that's a feature at all. 

In my experience, the only time the SP comes into play is when a client posts a job and sets a preference for one of the available specialized profiles. In that case your relevant SP will be shown to the client. But I think that's it?

 

ETA: other than coming up in search with lower hours worked & jobs etc. and making you look inexperienced...


oooh clients can search by specialized profiles? Or do you mean just by skills set by the freelancer in their specialized profile? If it's the former, I might have to give up and do it. boo

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Community Guru
Ela K Member Since: Feb 9, 2015
58 of 366

Jennifer M wrote:

Ela K wrote:

Maybe I am daft, but I haven't figured out how to select which profile to apply with - I don't think that's a feature at all. 

In my experience, the only time the SP comes into play is when a client posts a job and sets a preference for one of the available specialized profiles. In that case your relevant SP will be shown to the client. But I think that's it?

 

ETA: other than coming up in search with lower hours worked & jobs etc. and making you look inexperienced...


oooh clients can search by specialized profiles? Or do you mean just by skills set by the freelancer in their specialized profile? If it's the former, I might have to give up and do it. boo


All I know is that when looking at a job posting it will say something like: this client is looking for a freelancer who specialises in editing & proofreading. I take that to mean that those SPs will be shown to this client first or be on top of the list.

 

Fun fact: when searching for freelancers with the filters "Germany" and "Editing & Proofreading" I come up on page 16 - and I do have a SP for this category. On the first 15 pages there is only one SP for editing & proofreading - on page 1; the freelancer has 0 earnings. And from page 11-14 it's only providers with 0 earnings... 

All in all, this is really helping me stand out!!

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Community Guru
Ela K Member Since: Feb 9, 2015
59 of 366

The guy listed below my SP in the search results is recommended because he has worked 8 jobs that match my search (Germany, editing & proofreading).

 

Hm, which profile stands out more? The one with the pale grey writing or the one with bold black & green letters?

(The light grey reminds me of an inactive button or similar = not good)

 

His profile shows his total earnings - mine just a fraction of the total. I look less experienced than him even though I have 33 editing & proofreading jobs under my belt compared to his 8.

The execution is more than flawed.

 

Screen Shot 2019-04-13 at 09.55.37.png

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Community Guru
Jennifer M Member Since: May 17, 2015
60 of 366

Ela K wrote:


All I know is that when looking at a job posting it will say something like: this client is looking for a freelancer who specialises in editing & proofreading. I take that to mean that those SPs will be shown to this client first or be on top of the list.

 

Fun fact: when searching for freelancers with the filters "Germany" and "Editing & Proofreading" I come up on page 16 - and I do have a SP for this category. On the first 15 pages there is only one SP for editing & proofreading - on page 1; the freelancer has 0 earnings. And from page 11-14 it's only providers with 0 earnings... 

All in all, this is really helping me stand out!!


ohh thanks for that. Maybe I should bite the bullet and just do it. I loathe messing with my profile. I'm always afraid something will break. lol

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