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Temporarily pausing emails sent when reaching a lower fee (5% and 10% fee notifications)

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
1 of 2

Hi Community,


Due to technical reasons we will be temporarily pausing our sliding fee notification e-mails which are sent when you are reaching a lower service fee with your client (5% or 10%).

The notifications will still be shown on the Upwork site. Freelancers can also check their earnings history and fees with a client in a few ways: from their Lifetime Billings by Client report in the Reports tab; checking the service fee invoice breakdown in their Transaction History; or in the rate calculator on a new contract. To learn more about these fees, check out the help article here


If you have any questions let us know. 


Here is an example of the email which will be temporarily paused:

Screen Shot 2018-08-21 at 6.55.36 AM.png


Community Guru
Pat M Member Since: Jun 18, 2016
2 of 2

Lena, thanks for letting us know.