Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Video verification process time

Active Member
Shumaila K Member Since: Sep 10, 2015
2371 of 2,691
Yes, I know but my Top rated status was appeared after 7 days
Active Member
Shumaila K Member Since: Sep 10, 2015
2372 of 2,691

Yes, I know "Top Rated" status apeeared on my profile. But I takes upto 7-15 days  when I contact upwork Support they say....The Top rated status will appear after 60-90 days..

 

Please check screenshot

**Edited for Community Guidelines**

Active Member
Shumaila K Member Since: Sep 10, 2015
2373 of 2,691

it's mean Upwork customer support do not know anything...!!!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2374 of 2,691

Hi Shumaila,

Thank you for following up with more details and I`m sorry about the confusion. I will escalate this to our team for an additional review.


Untitled
Active Member
Justin S Member Since: Sep 24, 2018
2375 of 2,691

Just went through the video  verification and I could swear the agent said I would be able to continue working and an email would come through to finalize the verification? 

 

I can't bid on a job that just came up. Just wondering how long until I get this access back?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2376 of 2,691

Hi Justin,

 

I'm going to follow up with the team that's processing your account verification and they'll update you as soon as possible.

 

Thanks!

~ Valeria
Untitled
Active Member
Nazmul H Member Since: Sep 24, 2018
2377 of 2,691

Yes I Agree..

Active Member
Farhan R Member Since: Sep 29, 2018
2378 of 2,691

48 hours have passed after video verification process, please activate my profile, how much time its going to take? is it still under review?

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2379 of 2,691

Hi Farhan,

 

I'll follow up with our verification team and they'll update you as soon as possible on the same ticket you have for this concern. Thank you!

 


-Joanne
Untitled
Active Member
Mark Lester L Member Since: Jan 21, 2018
2380 of 2,691

Can I anyone help me what to do I don't have a camera on my computer but I can do skype with my phone and I can provide valid government id's please help me i am new to upwork and I just got my first job earlier now this Smiley Sad

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS