I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.
Hi MD Mamunur,
Please, refer to this ticket for more information regarding the verification process, where our team already shared tips about using a computer or mobile device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process.