Video Verification

[Emile Cheikh D]

Hi, following a verification by video call, I still have not had an answer by email for more than 48 hours. While my account is not always restored. Can someone please help me.

[Vladimir G]

Hi Emile,

Thanks for the message. Someone from our team will contact you soon via your open ticket with an update regarding your account status. 

[Emile Cheikh D]

Thanks

[Florencia D]

Hi Upwork Team!
I don't understand how I must make a video chat for ID validation.

Also, I want to know why my "financial transactions has been limited"

Regards!

[Riri A]

Hi Florencia

Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.

[Davor S]

I have completed video call for verification process and I had received message that it was successful on verifying my account but then as I open my account it is still suspended and I can't sumbit any proposal. Any help for this?

[Riri A]

Hi Davor,

We apologize for not getting back to you soon, as we needed to check this with the team. The limitation to your account has already been lifted. Thanks for reaching out to us.

[Debra R]

Where do I need to go to get the verify identity video chat?

[Joanne Marie P]

Hi Debra,

I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you!

[Cristopher T]

I got same problem "Unable to Submit Proposal"