Showing results for 
Search instead for 
Did you mean: 

Financial Transactions

Active Member
Emile Cheikh D Member Since: Jun 14, 2019
2581 of 2,747

Hi, following a verification by video call, I still have not had an answer by email for more than 48 hours. While my account is not always restored. Can someone please help me.

Vladimir G Moderator Member Since: Oct 31, 2014
2582 of 2,747

Hi Emile,


Thanks for the message. Someone from our team will contact you soon via your open ticket with an update regarding your account status. 

Active Member
Emile Cheikh D Member Since: Jun 14, 2019
2583 of 2,747


Active Member
Florencia D Member Since: Jun 14, 2019
2584 of 2,747

Hi Upwork Team!
I don't understand how I must make a video chat for ID validation.

Also, I want to know why my "financial transactions has been limited"



Community Guru
Riri A Member Since: Jul 21, 2018
2585 of 2,747

Hi Florencia


Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.

~ Riri
Active Member
Davor S Member Since: Jun 14, 2019
2586 of 2,747

I have completed video call for verification process and I had received message that it was successful on verifying my account but then as I open my account it is still suspended and I can't sumbit any proposal. Any help for this?

Community Guru
Riri A Member Since: Jul 21, 2018
2587 of 2,747

Hi Davor,


We apologize for not getting back to you soon, as we needed to check this with the team. The limitation to your account has already been lifted. Thanks for reaching out to us.

~ Riri
Ace Contributor
Debra R Member Since: Jun 22, 2017
2588 of 2,747

Where do I need to go to get the verify identity video chat?

Joanne Marie P Moderator Member Since: Nov 26, 2017
2589 of 2,747

Hi Debra,


I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you!

Active Member
Cristopher T Member Since: Mar 20, 2015
2590 of 2,747

I got same problem "Unable to Submit Proposal"