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Re: Financial Transactions

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Community Guru
Riri A Member Since: Jul 21, 2018
2591 of 2,796

Hi Florencia

 

Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.

~ Riri
Active Member
Davor S Member Since: Jun 14, 2019
2592 of 2,796

I have completed video call for verification process and I had received message that it was successful on verifying my account but then as I open my account it is still suspended and I can't sumbit any proposal. Any help for this?

Community Guru
Riri A Member Since: Jul 21, 2018
2593 of 2,796

Hi Davor,

 

We apologize for not getting back to you soon, as we needed to check this with the team. The limitation to your account has already been lifted. Thanks for reaching out to us.

~ Riri
Ace Contributor
Debra R Member Since: Jun 22, 2017
2594 of 2,796

Where do I need to go to get the verify identity video chat?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2595 of 2,796

Hi Debra,

 

I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you!


-Joanne
Untitled
Active Member
Cristopher T Member Since: Mar 20, 2015
2596 of 2,796

I got same problem "Unable to Submit Proposal"

Community Guru
Riri A Member Since: Jul 21, 2018
2597 of 2,796

Hi Cristopher,

 

I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you.

~ Riri
Active Member
Erica H Member Since: Jun 19, 2019
2598 of 2,796

Hey community members, I'm happy to be here.

 

I completed the video verification on my account 2 days ago. However, i'm yet to get a mail response from upwork support.

 

Please look into this for me.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2599 of 2,796

Hi Erica,

 

Thank you for reaching gout to us. Thank you for completing your verification process. As per checking, you successfully completed this process and your account was restored.

 

Thank you.

~ Bojan
Untitled
Active Member
Erica H Member Since: Jun 19, 2019
2600 of 2,796

Thank you Bojan. I thought a badge would be attached to my profile? I've completed two verifications(Location and Video) already when will i be given a badge? 

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