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Re: 48 hours after video verification

Active Member
Cristopher T Member Since: Mar 20, 2015
2601 of 2,816

I got same problem "Unable to Submit Proposal"

Community Guru
Riri A Member Since: Jul 21, 2018
2602 of 2,816

Hi Cristopher,

 

I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you.

~ Riri
Active Member
Erica H Member Since: Jun 19, 2019
2603 of 2,816

Hey community members, I'm happy to be here.

 

I completed the video verification on my account 2 days ago. However, i'm yet to get a mail response from upwork support.

 

Please look into this for me.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2604 of 2,816

Hi Erica,

 

Thank you for reaching gout to us. Thank you for completing your verification process. As per checking, you successfully completed this process and your account was restored.

 

Thank you.

~ Bojan
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Active Member
Erica H Member Since: Jun 19, 2019
2605 of 2,816

Thank you Bojan. I thought a badge would be attached to my profile? I've completed two verifications(Location and Video) already when will i be given a badge? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2606 of 2,816

Hi Erica,

 

Verification processes you completed so far are different from the ID verification badge that your account is not eligible for yet. We are rolling out ID badges to more freelancers so stay tuned, you will receive a notification once your account is eligible.

 

Thank you.

~ Bojan
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Active Member
Rail B Member Since: Jun 22, 2019
2607 of 2,816

How can I get the link for video verification?

Active Member
Erica H Member Since: Jun 19, 2019
2608 of 2,816
You will get a notification when it's due
Active Member
Enes M Member Since: Jul 1, 2019
2609 of 2,816

Hello,

I would like to learn if my profile has been verified or not.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2610 of 2,816

Hi Enes,

 

Looks like you successfully completed the verification process and your account has already been resumed. Thank you for reaching out to us. 

~ Bojan
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