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Re: video chat verification

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Active Member
Ramyar Z Member Since: Jul 12, 2018
2711 of 2,820
Hi, I have the same problem, how can I identify without video chat
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2712 of 2,820

Hi Ramyar,

 

Feel free to post your questions directly on your ticket and our team will assist you further with your verification. You can access your tickets on this Link, thank you.


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Active Member
Pavlo S Member Since: Oct 16, 2019
2713 of 2,820

Hello!
I had a video chat verification yesterday.
When I receive notification that I pass video chat verification?

Thanks,
Pavlo

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2714 of 2,820

Hi Pavlo,

 

Our team is finishing up with their review and one of our team members will update your ticket with more details as soon as possible. Thank you.


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Active Member
Pavlo S Member Since: Oct 16, 2019
2715 of 2,820

Thank you, Goran.
Looking forward to hearing from your team soon.

Regards,
Pavlo

Active Member
Eze S Member Since: Oct 18, 2019
2716 of 2,820
Hello

I have done my identity verification but haven't obtained my verification badge.
Why??
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2717 of 2,820

Hi Eze,

 

I checked and it seems that you did video call with our team as per this ticket. At the moment, the verification process for ID badge can't be requested from the freelancer side. Once it's requested our team will reach out to you via ticket with detailed instructions.

 

Thank you.

~ Aleksandar
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Active Member
Shoyatbek O Member Since: Oct 24, 2019
2718 of 2,820

I can not talk to real human to video verify my account. Please help.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2719 of 2,820

Hi Shoyatbek,

 

At the moment you don't have any pending verifications. Once this is requested our team will reach out to you directly with detailed instructions on how to complete the verification.
At the moment, freelancers can't request this from their end. Thank you.


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Active Member
Shoyatbek O Member Since: Oct 24, 2019
2720 of 2,820

Please, show me how to request. I can not request. Thank you.

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