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Re: video chat verification

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Ace Contributor
Stefan M Member Since: Mar 3, 2019
2711 of 2,870

In the most cases, after first job. Don't worry about that, every freelancer on Upwork must pass a verification process.

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Active Member
Shumaila K Member Since: Sep 10, 2015
2712 of 2,870
I received a massage regarding account verification via video call. I don't have Webcam. Is there any alternative way to verify my account.
Desktop is necessary for this or HP laptop works
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Community Guru
Preston H Member Since: Nov 24, 2014
2713 of 2,870

Yes, Upwork is very flexible about this. You do NOT need to use your desktop computer. You do not need to use a detachable webcam. You may use a laptop computer with a built-in camera. You may borrow someone's computer. You may go to an Internet cafe. You may go to a friend's or relative's home to use a computer with a camera.

 

You may even be able to use a cell phone or portable device. Upwork just wants to verify your identity. They may make special arrangements with you if you contact them. But the simplest thing to do is use a Mac OS X or Windows OS computer.

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Active Member
Shumaila K Member Since: Sep 10, 2015
2714 of 2,870
Is there any other verification method instant of video chat
Please help
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Community Guru
Jo-An B Member Since: Aug 2, 2016
2715 of 2,870

Hi Shumaila,

I checked your account and can see that you have responded to the ticket already that was created for you. If you have further questions about the issue on your account you may post it on the ticket thread and the team will get back to you with more information.

 

~ Jo-An

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Active Member
Ramyar Z Member Since: Jul 12, 2018
2716 of 2,870
Hi, I have the same problem, how can I identify without video chat
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2717 of 2,870

Hi Ramyar,

 

Feel free to post your questions directly on your ticket and our team will assist you further with your verification. You can access your tickets on this Link, thank you.


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Active Member
Pavlo S Member Since: Oct 16, 2019
2718 of 2,870

Hello!
I had a video chat verification yesterday.
When I receive notification that I pass video chat verification?

Thanks,
Pavlo

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2719 of 2,870

Hi Pavlo,

 

Our team is finishing up with their review and one of our team members will update your ticket with more details as soon as possible. Thank you.


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Active Member
Pavlo S Member Since: Oct 16, 2019
2720 of 2,870

Thank you, Goran.
Looking forward to hearing from your team soon.

Regards,
Pavlo

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