Showing results for 
Search instead for 
Did you mean: 

Start Chat button for verification redirects back to find-work page

Active Member
Eulelio P Member Since: Nov 23, 2019
2781 of 3,248

Hello! I will make the video verification, but my english not much good yet (my english for read and write is very good! But for understand and talk in voice mensage, not good).
In start, i want get just jobs in my region and with my own language.
Then my doubh is: Can i make video verification with chat? I mean, i will appear in video, but if possible, the support ask me the question in chat and i will answer in chat. I can provide Any another prove i can made in video chat, if needed.

Thank you so much!

Community Guru
Preston H Member Since: Nov 24, 2014
2782 of 3,248


I have good news for you:

The video verification step is not at all an English language test.


Your English language skills are far better than MANY freelancers to have completed the video verification step. You won't have any problems.

Upwork mainly just wants to look at your face.

Active Member
Ilya N Member Since: Nov 11, 2019
2783 of 3,248
can i make a video verification but i have very bad english?
Joanne Marie P Moderator Member Since: Nov 26, 2017
2784 of 3,248

Hi Ilya, 


We have a team dedicated to assisting freelancers in completing the video verification process. Have you received a notification from our team requesting you to complete the video verification step?

Active Member
Ilya N Member Since: Nov 11, 2019
2785 of 3,248
Hello, no, I didn’t go through video verification, how can I go through it?
And I didn’t receive the letter either
Goran V Moderator Member Since: Mar 24, 2017
2786 of 3,248

Hi Ilya,

At the moment you don't have any pending verifications on your end. Once it's requested our team will reach out to you with detailed instructions on how to complete it. Thank you.

Active Member
Faizaan G Member Since: Jun 17, 2018
2787 of 3,248

I see a notification to complete verification. When I click it, it asks me to "Start Chat". Once I click it, it redirects me to find-work page. According to the notification, I need to be verified before tomorrow. What do i do?

Aleksandar D Moderator Member Since: Mar 23, 2019
2788 of 3,248

Hi Faizaan,


I'm sorry for the delay in getting a response to you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Active Member
Vlad S Member Since: Nov 28, 2019
2789 of 3,248
I want to video verify my account but I can't see any bottoms and request on my page. How i can do video verify?
Bojan S Moderator Member Since: Mar 9, 2018
2790 of 3,248

Hi Vlad,


I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.


Thank you! 

~ Bojan