I don't get answers from support.

[Arcady K]

I don't get answers from support I talked through videochat 5 days ago (Ticket #27268110) to staff and they said they'll contact me in 48 hours, but there were no updates.

[Goran V]

Hi Arcady,

I just escalated your concern to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.

[Nazar S]

Hello! How I can verify my account?

[Alexey K]

Hello, I want to video verify my account

[Preston H]

Alexey:

We don't ask to video verify our accounts.

If Upwork wants us to do this, they will ask us.

Until then, don't worry about it.

[Bojan S]

Hi Alexey,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

Thank you!

[Batyrkul T]

hi my submit proposal not working. button is disabled. how can i activate

[Avery O]

Hi Batyrkul, 

I checked your account and can see that the team reached out to you two years ago requesting you to complete a video chat verification. You may refer to your support ticket in this link. Please follow the instructions in the support ticket for more information on how you can lift the temporary hold in your account.

[Igor D]

Hi, i have troubles with identity verification, i did not receive message with Action required and now it is impossible to start work, what i need to do? 

[Bojan S]

Hi Igor,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

You should be able to send proposals to jobs on the general marketplace. Please, make sure you check resources in this post to help you get started.

Thank you!