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About identity verification

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Community Guru
Preston H Member Since: Nov 24, 2014
2781 of 2,951

Alexey:

We don't ask to video verify our accounts.

 

If Upwork wants us to do this, they will ask us.

Until then, don't worry about it.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2782 of 2,951

Hi Alexey,

 

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

 

Thank you!


~ Bojan
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Active Member
Batyrkul T Member Since: Dec 19, 2019
2783 of 2,951

hi my submit proposal not working. button is disabled. how can i activate

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2784 of 2,951

Hi Batyrkul, 


I checked your account and can see that the team reached out to you two years ago requesting you to complete a video chat verification. You may refer to your support ticket in this link. Please follow the instructions in the support ticket for more information on how you can lift the temporary hold in your account.


-Avery
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Active Member
Igor D Member Since: Dec 23, 2019
2785 of 2,951

Hi, i have troubles with identity verification, i did not receive message with Action required and now it is impossible to start work, what i need to do? 

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2786 of 2,951

Hi Igor,

 

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

 

You should be able to send proposals to jobs on the general marketplace. Please, make sure you check resources in this post to help you get started.

 

Thank you!

 


~ Bojan
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Active Member
Igor D Member Since: Dec 23, 2019
2787 of 2,951

thank you

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Active Member
Igor D Member Since: Dec 23, 2019
2788 of 2,951

Hi, I did not recieved any notification about identity verifation, and i would like to pass it, how i can make thi?Please, help me

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Community Guru
Preston H Member Since: Nov 24, 2014
2789 of 2,951

If you have not been asked to do this, then don't worry about it.

 

You aren't allowed to proactively initiate the identity verification process.

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Active Member
Felix J Member Since: Dec 23, 2019
2790 of 2,951

Hi

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