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Testing video chat profile verification

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Active Member
Davor S Member Since: Jun 14, 2019
2601 of 2,861

I have completed video call for verification process and I had received message that it was successful on verifying my account but then as I open my account it is still suspended and I can't sumbit any proposal. Any help for this?

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Community Guru
Riri A Member Since: Jul 21, 2018
2602 of 2,861

Hi Davor,

 

We apologize for not getting back to you soon, as we needed to check this with the team. The limitation to your account has already been lifted. Thanks for reaching out to us.

~ Riri
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Ace Contributor
Debra R Member Since: Jun 22, 2017
2603 of 2,861

Where do I need to go to get the verify identity video chat?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2604 of 2,861

Hi Debra,

 

I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you!


-Joanne
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Active Member
Cristopher T Member Since: Mar 20, 2015
2605 of 2,861

I got same problem "Unable to Submit Proposal"

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Community Guru
Riri A Member Since: Jul 21, 2018
2606 of 2,861

Hi Cristopher,

 

I checked your account and see that our team has reached out to you via email requesting you to complete the verification process. Please click the link they shared on the ticket for you to complete this step. Thank you.

~ Riri
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Active Member
Erica H Member Since: Jun 19, 2019
2607 of 2,861

Hey community members, I'm happy to be here.

 

I completed the video verification on my account 2 days ago. However, i'm yet to get a mail response from upwork support.

 

Please look into this for me.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2608 of 2,861

Hi Erica,

 

Thank you for reaching gout to us. Thank you for completing your verification process. As per checking, you successfully completed this process and your account was restored.

 

Thank you.

~ Bojan
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Active Member
Erica H Member Since: Jun 19, 2019
2609 of 2,861

Thank you Bojan. I thought a badge would be attached to my profile? I've completed two verifications(Location and Video) already when will i be given a badge? 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2610 of 2,861

Hi Erica,

 

Verification processes you completed so far are different from the ID verification badge that your account is not eligible for yet. We are rolling out ID badges to more freelancers so stay tuned, you will receive a notification once your account is eligible.

 

Thank you.

~ Bojan
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