Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Testing video chat profile verification

Highlighted
Active Member
Ludvig A Member Since: Sep 11, 2019
2691 of 2,951

The exact same thing happens, with the exact same message. Like I said, all requests to "support.upwork.com" gets me redirected to the Job Feed.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2692 of 2,951

Thank you for the follow up Ludvig,


Our team will investigate this further and reach out to you via ticket/email to assist you further.


Untitled
Highlighted
Active Member
Dyon L Member Since: Jul 31, 2019
2693 of 2,951
Since last Friday upwork support has asked me to make a video call to verify the account. I already made the video call and it was successfully verified and I also won the Identity Verified badge. But I can't apply for jobs. Please help and thanks .
Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2694 of 2,951

Hi Dyon,

 

I can see that you have followed up on your open ticket with number 26450420. I`ve escalated your concern to our team and one of our team members will update your ticket as soon as possible and assist you further. Thank you.


Untitled
Highlighted
Active Member
Ahmed B Member Since: Sep 11, 2019
2695 of 2,951
I have same problem, cannot find the chat
Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2696 of 2,951

Hi Ahmed,

 

Please, refer to this ticket for more information regarding your verification process, where our team already shared tips for completing it. Use the link provided in the ticket and our agent will guide you through the process!

 

Thank you!


~ Bojan
Untitled
Highlighted
Active Member
Akhil J Member Since: May 12, 2019
2697 of 2,951

I just completed video verification and it's approved.

But still I am unable to submit any proposals.

The "Submit Proposal" button is simply not responding. I have sufficent number of Connects, so that is not the issue.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2698 of 2,951

Hi Akhil,

 

I checked your account and can confirm that you still haven't finished the video verification process. Please follow the instructions on your ticket with number 26336628. If you have any additional questions feel free to post them on your ticket and our team will assist you further. Thank you.


Untitled
Highlighted
Active Member
Akhil J Member Since: May 12, 2019
2699 of 2,951

I completed video verification and it's showing verified badge also.

Please check screenshots attached.

 

Thank you,

Akhil

**Edited for Community Guidelines**

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2700 of 2,951

Hi Akhil,

 

The pending verification you have is not the same one that you have completed for the badge. Please follow my instructions in my previous post and one of our agents will assist you further with your verification. Thank you.


Untitled
TOP KUDOED MEMBERS