i there Valeria
I'm wondering if this veritfication requires the Upworker to be on Skype. I am not on it or any other visual communication program.
I don't have a phone near my computer.
Your explanation will be apprecizted.
You won't need Skype to verify your account. The link you received in the notification will lead you to a chat where you'll be able to talk to an agent and answer a few questions. You will need a web camera though.
Hi again Valeria
Now I think I need a web camera for this caht - as advised by someone replying to my query.
I don't have a web camera attached to my comptuer.. Where do I go from here? I can scan a copy of my Birth Certificate and Drivers' Licence. Will that do?
Apparently I can't update my profile while all this is happening. I had planned to do this during the early part of January while I'm taking a short break.
I've conveyed this information to Help/Support.
Thanks - Robyn
I see you initiated a couple of chat sessions with our team recently and successfully used the link our agent provided. Please follow up on the ticket our agent posted on if you have any questions.
Can I send my government issued ID with my birth certificate or a pic of me holding my gov't issued ID?
I am a freelancer doing data entry and internet research to find leads/contacts on the web and on LinkedIn.
Since working as a freelancer for web research projects, I was never required by any of my clients to do a video call. So basically, I never had a camera nor a microphone. Never bought one.
Right now, I am only earning $2.4/hr for 20 hours or less a week's work. I can't afford to buy one with the earnings I am getting especially that my work is like project-based. Sometimes it could take 20 hours a week, sometimes less.
What other form of verification can I do for this? I did not receive a notice to have a video call verification on my upwork account. I just found it now in my email. It was sent 3 days ago.
I hope I can get answers and other way to have my account verified.