I checked your account and it doesn't look like currently you are required to complete video verification. The team will notify you when it's necessary.
You may want to add a profile picture to your profile as soon as possible though.
And what about people who has no webcam?
This an abusive way, as people are not informed of the possibility of a video verification, when they begin to use Upwork. This is a site for internet jobs, we don't have to show our face and home.
I have replied today that I had no webcam and that I can reply without any problem by email.
I see you've already updated your ticket with this information. The team will get back to you directly via that ticket and provide an alternative way to verify information on your profile.
Just to confirm that our team has received your respond and will assist you further on your open ticket. If you have any other questions feel free to post them there. Thank you!
I'm sorry that you are having trouble completing the verification process. I see that a member of our team is already assisting you on your ticket for this concern. Please continue to correspond with the agent assisting you and feel free to raise your questions on the ticket so that you will be assisted directly. Thank you!
I haven't found the way to reply to this topic except by replying to someone in particular, and it fell on you So my message what intended to everybody but don't know how to do that... Sorry.