Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?
Please note that your profile must represent you as an individual and that all the information in your profile including your name needs to be accurate, truthful and verifiable.
Hello, I want to clarify some details about the verification video that would start I need to go through this with you.Can I answer your questions in text form if I am deaf answer questions on what I saw but only answer them in chat
This is definitely something we can assist you with, and I'll go ahead and share your concern with the team so that they may consider this when they send out a request to do a video-verification.
Hi Maura- Rose,
I would like to confirm that we have several verification processes. This helps us to confirm that a user's identity is legitimate, and they are who they say they are, which keeps the marketplace safe from fraudulent users.
In this case, you were asked to verify your account a month ago for the ID-Verification Badge. This request that you received is for Video Verification which is a separate process. Although it may seem that the processes are the same, they are for different purposes. On Upwork, users may be asked to verify their identities from time to time. You may read more about it in Section 1.6 Identity and Location Verification of the Upwork User Agreement.
Hello,my name is Sergei.
I wanna video verification.
But unfortunatly i haven't special link for this,where can i find it?
I was checking my e-mail,profile and nothing.
with best wishes Sergei.
At the moment you don't have any pending verifications. At the moment freelancers can't request this from their end. When it's needed our team will reach out to you with detailed instructions on how to complete the verification. Thank you.