Testing video chat profile verification

[Ilya N]

can i make a video verification but i have very bad english?

[Joanne Marie P]

Hi Ilya, 

We have a team dedicated to assisting freelancers in completing the video verification process. Have you received a notification from our team requesting you to complete the video verification step?

[Ilya N]

Hello, no, I didn’t go through video verification, how can I go through it?
And I didn’t receive the letter either

[Goran V]

Hi Ilya,

At the moment you don't have any pending verifications on your end. Once it's requested our team will reach out to you with detailed instructions on how to complete it. Thank you.

[Faizaan G]

I see a notification to complete verification. When I click it, it asks me to "Start Chat". Once I click it, it redirects me to find-work page. According to the notification, I need to be verified before tomorrow. What do i do?

[Aleksandar D]

Hi Faizaan,

I'm sorry for the delay in getting a response to you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Vlad S]

I want to video verify my account but I can't see any bottoms and request on my page. How i can do video verify?

[Bojan S]

Hi Vlad,

I checked and it doesn't look like you are required to complete any verification process at the moment. The team will let you know if there is a need for any verification process in the future.

Thank you! 

[Mehran S]

Hi,

I have already done my video and Card Verification but now after a month on the top of my job feed there is that ACTION REQUIRED and asking for video verification so its not an issue.

The main issue here I am facing is that when I click further it redirects to support page and there when I click start chat it won't go further from there as I have also cleared my cache and tried again but of no use and as I am using latest version of chrome and already once did the video verification on the same device before and my internet connection is Good also.
Thanks

[Avery O]

Hi Mehran, 

I apologise for the inconvenience. A member of the Customer Support Team will reach out to you to assist you further with your concern.