At the moment you don't have any pending verifications. Once you`re requested to verify your profile our team will reach out to you directly with detailed instructions. Thank you.
Live video verification link is not working. I have to verify my identity by 28th January but the link provided is not working. I'm trying for 3 days and still it won't load. Similarly "Help and Support" link is not working.
If you are in an area where the internet connection is less, this could be a problem. Try going to an area of your town/city where the internet is good. Or, find someone with a fast cable connection as video takes more bandwidth. When my connection, is poor and I need to do something crucial, I drive to the nearest town where my mobile connection is best. Then, the video feature will work!
Keep trying. But try something different each time. It will work.
I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you should be all set now. Let us know if you need further assistance.
I checked your account and can confirm that you don't have any pending verifications. Once it's requested from you, our team will reach out to you directly with detailed instructions. Thank you.
At the moment you don't have any pending verification. Once you become eligible/requested to verify your profile our team will reach out to you with detailed instructions. Thank you.