Hi Ethel Marie,
I checked this for you and our team has reached out to you just recently regarding your concern. Please check this link for the ticket related to your account status or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.
I had a video verification call with an agent, but after 48 hours I haven't received any status update. It's been 6 days now. How can I find out about my status?
I was video verified before and I understand that Upwork may request re-verificition.
Hi guys, I have another problem, after the second video verification call(video-reverify) Crystal told me that in 24 to 48 hrs I would receive a notice but it's been more than that and still no reply and my account is still on hold and I have 1 contract active, can someone help me?