Anwarul A wrote:
Then how can I be verified at this situation?
You couldn't verify that you are the person in your profile picture anyway (as you're not...) so there is little point.
In general you could just use a device with a microphone and camera, they can be borrowed from friends or family, or a webcam for your computer bought cheaply,
Please refer to this ticket for more information regarding the verification process, where our team already shared tips about using a device with a connected camera and microphone for the verification process. Use the link provided in the ticket and our agent will guide you through the process.
Feel free to update your profile picture. In case that our team needs more information, they will reach out to you directly.
Please note that your profile picture should accurately reflect who you are, and it should look like you. It should be a close up image with a focus on your head and shoulders, and clearly show your full face. You can check out this help article for more information on profile pictures.
I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you for your patience.
Mam I dont know how to ask question on community so I am asking the question here.
Please help me with this problem.
I have verified my identity but still it's showing me "Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent" message and I am not able to send proposal.
But I have already verified my Identity
Sir you can check my account is already verified , I have already verified my account. Still It's showing me the message "Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent" . I have already verified my identity with document and with video cam.