I received a message to verify my Identity.
After Document verification successfully when I chat with the Community Bot He tries to connect with the team for Visual Verification and then I get these messages from the bot
"Unable to connect".
What should I do now for Visual Verification?
I have a stable internet connection as well for video calls.
I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
I am trying to verify the visual ID I have submitted ID and it gets verified but when I submitting my selfy it showing a technical error is "We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute."
Please help me to get verified with my ID and what I need to do for it.
I get an email regarding it, I had attended the link but it automatically closing without any discussion or seeing a member.
Could you please guide me on how to proceed further?