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Testing video chat profile verification

Ace Contributor
Moneer B Member Since: Sep 3, 2017
71 of 2,353

Blake, I wish I could give you more Kudos.

Active Member
Muhammad S Member Since: Jan 22, 2018
72 of 2,353

Blake M



Active Member
Ashwani S Member Since: Nov 7, 2016
73 of 2,353

I am ready to verify me on video 

Vladimir G Moderator Member Since: Oct 31, 2014
74 of 2,353

Hi Ashwani,


Please use the link our team shared in the notification you received in order to initiate the video call.

Active Member
Shubham S Member Since: Dec 4, 2016
75 of 2,353

I am ready to verify me on video

Vladimir G Moderator Member Since: Oct 31, 2014
76 of 2,353

Hi Shubham,


Please check the ticket you responded to earlier and use the link included in the message our agent posted there.

Active Member
Robert P Member Since: Feb 7, 2017
77 of 2,353

I recieved this message as well but the link sent to me takes me to the support homepage.Where am I supposed to go from there? The "veriofy identity" link on that page just takes me to a discussion of the documents need to verify. It doesn't have any info about initiating a video chat (which I'm not capable of doing anyway--no webcam).

Active Member
Abhay L Member Since: Feb 10, 2017
78 of 2,353

i want verify my identity please help me.


Valeria K Moderator Member Since: Mar 6, 2014
79 of 2,353

Hi Abhay,


When you log into your account, you'll see a notification about video notification you need to complete with the link to access the chat. Please, follow the link to verify your account.

~ Valeria
Active Member
Evan R Member Since: Mar 18, 2017
80 of 2,353

Hi, Valeria.

I want to do video chat profile verification but verify profile button not working.

Can you send me link to verify profile?


Thanks in advance.