not so long ago i have changed my phone. And i found that i have lost my Google authenticator app on it. Now i need help to get my Upwork.com account back =) That's crazy but only website i set authenticator for it was Upwork, and i just forgot about it. Would be glad to hear about any solution i can use to solve this trouble.
I'm sorry to hear about what happened. One of our team members will reach out to you directly via email to assist you further with your account.
This announcement has been updated to include the upcoming option for mobile app prompts. As an additional way to keep your accounts secure, mobile app prompts will be released in January 2021.