Mar 5, 2014 04:09:46 PMEditedOct 30, 2014 05:49:45 PMbyJunelle A
yep, they finally gave in to this at least. i hope it turns out better than all the other "bright ideas" they come up with.
i haven't seen the mod around lately, but you seem to dropping by more often now, Darren. coincidence?
"If you don't like something, change it. If you can't change it, change your attitude. Don't complain." - Maya Angelou Try harder, or care less.
Apr 3, 2014 08:52:00 AMEditedOct 30, 2014 06:32:09 PMbyDiane L
I just responded to one client an hour ago about receiving a very poor remarks from him. While it's true that there indeed were issues on my end last month, I was very sincere when I apologized as soon as I learned about the issue and readily returned the upfront payment he sent to me. But when we agreed that we will proceed with the project and start anew, I thought we have moved on from this issue. However, he wanted me to finish a 20-page lit review in 2 days which was not really possible. I had a one day delay when I provided him the complete paper. If deadline was still the issue, I humbly accept that and sincerely apologize, but I cannot seem to fathom why he did not communicate to me any issues he had with the quality of my work, and and he told me it looks okay. In fact, I always send him messages asking if feedback is ready or if he needs any changes or help, but it took him almost 3 weeks to respond and when he did he proceeded immediately to ending contract and leaving me a poor remark which really dragged my overall rating.
As I am not really comfortable leaving bad remarks to people in public, I am but frustrated. Do I need to refund his payment to remove the feedback? I am afraid it will affect my future applications. And also, why does my response to his feedback not visible on my profile or in his profile?
Apr 13, 2014 12:34:55 PMEditedOct 30, 2014 06:32:10 PMbyHeather H
I am also really disturbed that NO feedback comments show on any client profile. I have left some recent comments on a couple of clients that could save some contractors a whole lot of headache-not to mention being scammed, but the comments dont show. I am one of those that use the star rating properly, so if a client responded quickly and gave clear instuctions, those would get the right stars, even if the rest of the star panels are rated at zero, this is where comments are important-if they dont show, then other contractors have no idea what to expect and just assume that there was a bad deal, instead of less than honest behavior.