We’re updated how we display the response time indicator on freelancer profile pages and on the Profile Settings page for freelancer accounts.
A response time indicator is shown under Availability on freelancer profiles and displays how quickly you accept or decline invites. As part of this update the language on your profile and in your settings has been simplified and we’ve added response time indicators to the profiles of all freelancers who have received enough job invitations for us to calculate an accurate score.
We’ve broken down the new layout and language below:
If you respond within 24 hours your profile will show:
- “< 24 hour response time,” with a tooltip that says:
- Client view-“This freelancer responds to most invitations within 24 hours.”
- Your view- “Your response time shows how often you respond to client invitations. Top freelancers accept or decline all invitations within 24 hours. Learn more.”
If you take longer than 1 day but less than 3 days to respond, your profile will show:
- “<3 day response time,” with a tooltip that says:
- Client view-“This freelancer responds to most invitations within several days.”
- Your view- “Your response time shows how often you respond to client invitations. Top freelancers accept or decline all invitations within 24 hours. Learn more.”
If you take 3 days or longer to respond your profile will show:
- “3+ day response time,” with a tooltip that says:
- Client view- "This freelancer often takes several days to respond to invitations."
- Your view- "Your response time shows how often you respond to client invitations. Top freelancers accept or decline all invitations within 24 hours. Learn more."
If you don't have a score, we’ll leave this area blank with a tooltip that says:
- Clients view- N/A.
- Your view- “We’ll list how often you respond to client invitations once you've received more invitations. Top freelancers accept or decline all job invites within 24 hours. Learn more.”
If you don’t see a response time on your profile, it’s because you didn’t receive enough invitations in the last 90 days to calculate one accurately. A response time will appear after you have received and responded to more job invitations. In the meantime, you can track this measurement anytime on your My Stats page.
Let us know if you have any questions.
