Well received your email today about Skrill. You guys are bound and determined to lose your freelancers aren't you? Skrill has perfect service and accessibility for those of us not living in the USA. We can withdraw from any ATM . PayPal will not give out debit cards to us so we have a fee from PayPal and from the bank on top of your ridiculous fees. Great job!
Considering you have made a fair bit of money off me, I regret ever transferring over from Elance. I should have negotiated with the client to go direct with Paypal. The only thing that kept me with Upwork was the fact that we could use Skrill. I am making sure that I negotiate with my client to go outside of Upwork. Instead of improvements you consistently downgrade things. Amazing. and for this we are paying you.
So fed up with Upwork .
I'm sorry to hear this change will affect you. Unfortunately, after a thorough review, we’ve determined that Skrill’s product offering and customer support to our community do not consistently meet the standards we require of our payment partners. You can check out alternative payment methods available in your country by going to Your Settings> Get Paid and clicking "Add Payment Method."
Also, please note that by accepting payments outside of Upwork from clients with whom you've been working for less than 2 years, you will be violating Upwork ToS.
I'd really would like to better understand what Upwork means by "Skrill’s product offering and customer support to our community do not consistently meet the standards we require of our payment partners"....because I just moved to Payoneer and:
- Payoneer asks for money in order to credit MY money in my account (2.50$ if I want the money within some hours, while it's free if you can wait for 2 working days), while Skrill credits MY money after few minutes.
- Payoneer states a FX rate that it's NOT THE ONE THEY USED (so there are hidden fees for EVERY transaction I do using Payoneer card, while Skrill reports on the transaction the exact FX rate they charged.
Frankly speaking I hoped Upwork was improving...but lately is really getting worse and worse. Really disappointing!
Please, note that the processing time for withdrawals from Upwork to Payoneer account are the same as they were for Skrill. I believe you are referring to the feature to load money from your Payoneer account to Payoneer Debit MasterCard instantly.
I received an email from upwork that they have added a new payment method. Its called M-pesa. This is good news to Kenyan freelancers who have had to use other means to send money to themselves from upwork.
Every kenyan knows M-pesa but for the sake of non-kenyan's, M-pesa is a money transfer service using mobile phones. Was actually the first of its kind and i wondered what took upwork so long to add it as a payment method.
I'm waiting three days for the withdrawal method to be available and im so happy for this step.
Other than being instant, the fees capped at $0.99 per withdrawal reduces the cost of money transfer for kenyan freelancers by more than 50%.
I may get back with more info (reviews) once I withdraw using this method. It is only available in Kenya.
Are you a freelancer from kenya? What is your view about this new withdrawal method?
We are excited as well that we are able to provide a more convenient and fast payment method for freelancers in Kenya now. You can find out more about these changes from Lena's original post on this thread.
Please, refer to the notification the team sent to you earlier about failed withdrawal. Make sure the information you enter for your M-Pesa account is valid.