🐈
» Support » Product Release Notes » Updates to the Diversity-Certified Badge
Page options

Updates to the Diversity-Certified Badge

biancabartel
Community Member

Have you heard about the new Diversity-Certified Badge? We announced them here in October. These badges empower our independent businesses who are Minority-owned (including Black-owned), Woman-owned, U.S. veteran-owned, Disability-owned, and LGBTQ+-owned to leverage their external certifications and help them win more of the work they love. 


Screen Shot 2021-02-17 at 4.54.26 PM.png

Supplier diversity is important to many businesses that value a diversity of perspectives and points of view. We are deeply committed to creating an inclusive future of economic opportunity on our platform. While we don’t ask our talent community for demographic information today, we have clients with diversity and inclusion initiatives that want to support underrepresented groups and actively seek out diverse talent to fill these goals through Upwork. These badges are a way for talent to show off their certifications and connect with clients. 

 

We’re hosting a webinar on March 25th at 11am PST to share more details about diversity certification and the process behind it. We are also releasing other educational content around diversity certification over the coming months, so let us know if there are specific topics you would like us to cover.

 

We encourage our talent in the US who have certifications to add it to their profile. You can do so by clicking the + icon in the “Diversity certification” section of your profile. First, we ask you to provide your business name, Diversity category. Then you’ll provide information on the certification provider, type, certification number, and expiration date. Once all the details are entered and saved, the information will go into manual review for Upwork to validate your certification. 

 

Screen Shot 2021-02-17 at 4.54.37 PM.png

 

Please note: There is a different section of the profile for entering skill-based certifications like AWS, Google AdWords, etc. This has been a point of confusion, so we wanted to clarify these separate areas. 

 

image (3).png

 

image (4).png

 

image (2).png

 

By adding your diversity certification information and details, you will receive a badge displayed on your profile visible to Enterprise Suite clients in search both through a “Diversity-Certified” filter and on the search result tiles.

 

Upwork is currently working with certifying bodies in the United States. We plan to expand to Canada in the coming months. We are starting with the U.S. because the guidelines for diversity certifications are clearly defined for U.S. businesses and we are more familiar with them. 

 

Here’s a brief history lesson on how diversity certifications began: Supplier Diversity started in the U.S. in the 1960s as part of the American Civil Rights legislation when President John F. Kennedy amended a federal order to take affirmative action into consideration for federal contracting. As this movement continued to grow through the decades and expand into private corporate supplier diversity programs, other countries started to take notice.  Canada pushed their Employment Equity Act in 1986, and the UK implemented a similar statute in 2000 for local governments.

 

We recognize there are other international certifications, and diversity can be defined differently in every country. That said, we're actively pursuing outreach with third-party organizations to broaden our geographic reach. If you know of a certifying agency in your country, please share it with us so we can look into them.

 

For additional information, check out our Help center article. 

 

89 Comments
researchediting
Community Member
**Edited for Community Guidelines**

"Exactly" is clearly defined in law, such that neither Upwork nor we have to fret about it. If you "identify closely" with your Cherokee heritage, you are probably familiar with tribal certification procedures—or may want to become so. There is a national certifying body for LGBTQ+ business (not personal) status; it's neither arduous, unreasonable, or a walk in the park. (I might have certified by now, but the comparable expenses of getting a new monitor and office chair took priority, and took much less time and effort.)

Google is your friend.

[edited to add:] I see Avery has given you a head start on Upwork's behalf.

researchediting
Community Member

Michelle M wrote:

I can see this causing some freelancers to lose clients that they would have gotten otherwise without the badge.


Then they shoudn't apply for it.

 

Personally, I say good riddance to such clients.

 

[edited for clarity]

researchediting
Community Member

John R wrote:

 

...I guess the next draconian "badge" is if you aren't "inspired" to do someones project 

then you'll be terminated. Give it till the end of the year.


Not really seeing what's "draconian" about an opt-in program that some of us may find advantageous. Upwork doesn't really care if it's advantageous for us or not. This program is aimed at meeting the needs of clients.

researchediting
Community Member

Holly A wrote:

 

I think it's important for contractors to be selected based on project focused skills, abilities, success rates, and cost to hire rather than their various 'orientations' to gender, age, religion, nationality, minority, or military service. 
What a peculiar bifurcation, coupled with a peculiar use of "orientation."
...I would have no interest in 'applying' for the Diversity Certification as currently described as it is outlined far too broadly and in some areas reveals information that US employers aren't allowed to request and that employees are not required to divulge on an application for employment....


So don't.

researchediting
Community Member

Laura H wrote:
How will Upwork be monitoring this to assure these badges aren’t also used to discriminate as well as promote diversity?

It won't. It can't. Those of us who choose certification recognize the risks, and in all likelihood think ourselves well rid of any prospect put off by the certifications.

trbadger
Community Member

I am interested

bradley-hodges
Community Member
"Therefore, I would have no interest in 'applying' for the Diversity Certification as currently described as it is outlined far too broadly and in some areas reveals information that US employers aren't allowed to request and that employees are not required to divulge on an application for employment." You make a very valid point, Holly. This badge would seem to conflict with U.S. government job announcement and hiring practices that don't allow this type of specific personal information in order to prevent discrimination... After just now discovering Upwork's forums after three years on the platform, I'm opting out of all further communication here because I've been bombarded with emails and replies. I'd much rather get back to my happy, returning clients who don't seem to care one way or another what my race, sexual orientation, and other personal information are.
researchediting
Community Member

Brad H wrote:
"Therefore, I would have no interest in 'applying' for the Diversity Certification as currently described as it is outlined far too broadly and in some areas reveals information that US employers aren't allowed to request and that employees are not required to divulge on an application for employment." You make a very valid point, Holly. This badge would seem to conflict with U.S. government job announcement and hiring practices that don't allow this type of specific personal information in order to prevent discrimination... After just now discovering Upwork's forums after three years on the platform, I'm opting out of all further communication here because I've been bombarded with emails and replies. I'd much rather get back to my happy, returning clients who don't seem to care one way or another what my race, sexual orientation, and other personal information are.

It's not a valid point at all.
These badges are in response to mandates from the federal government to promote federal hiring and contracting diversity, which have been emulated in practice by local governments and private industry.
[edited for clarity:] Neither Upwork nor our clients are our employers. Employment law does not have the relevance you attribute to it.

nwparsonslkwd
Community Member

Though I like the idea I'll pass! Being a member of #LGBTQ community and supporting the causes we all fight for should be enough. I refuse as a business owner to go through some third party and provide documentation that is none of their business to demonstrate what my sexual orientation is.

I second others' thoughts about possible damage from these badges by scrupulous clients on Upwork. 

biancabartel
Community Member

Brad, thanks for the questions. For the purposes of NMSDC, "a minority group member is an individual who is at least 25% Asian-Indian, Asian-Pacific, Black, Hispanic or Native American. Minority eligibility is established via a combination of document reviews, screenings, interviews and site visits." However, you may find this definition differs for state & local certifications. For LGBT-owned business certification, NGLCC requires status verification documents that may include a letter from NGLCC affiliate chamber leader attesting to LGBT status of each business owner or an Attorney letter establishing LGBT status of owner(s). In either of these cases, it is important to remember diversity-certified businesses must be at least 51% owned by minority group members.