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Updates to the Diversity-Certified Badge

biancabartel
Community Member

Have you heard about the new Diversity-Certified Badge? We announced them here in October. These badges empower our independent businesses who are Minority-owned (including Black-owned), Woman-owned, U.S. veteran-owned, Disability-owned, and LGBTQ+-owned to leverage their external certifications and help them win more of the work they love. 


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Supplier diversity is important to many businesses that value a diversity of perspectives and points of view. We are deeply committed to creating an inclusive future of economic opportunity on our platform. While we don’t ask our talent community for demographic information today, we have clients with diversity and inclusion initiatives that want to support underrepresented groups and actively seek out diverse talent to fill these goals through Upwork. These badges are a way for talent to show off their certifications and connect with clients. 

 

We’re hosting a webinar on March 25th at 11am PST to share more details about diversity certification and the process behind it. We are also releasing other educational content around diversity certification over the coming months, so let us know if there are specific topics you would like us to cover.

 

We encourage our talent in the US who have certifications to add it to their profile. You can do so by clicking the + icon in the “Diversity certification” section of your profile. First, we ask you to provide your business name, Diversity category. Then you’ll provide information on the certification provider, type, certification number, and expiration date. Once all the details are entered and saved, the information will go into manual review for Upwork to validate your certification. 

 

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Please note: There is a different section of the profile for entering skill-based certifications like AWS, Google AdWords, etc. This has been a point of confusion, so we wanted to clarify these separate areas. 

 

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By adding your diversity certification information and details, you will receive a badge displayed on your profile visible to Enterprise Suite clients in search both through a “Diversity-Certified” filter and on the search result tiles.

 

Upwork is currently working with certifying bodies in the United States. We plan to expand to Canada in the coming months. We are starting with the U.S. because the guidelines for diversity certifications are clearly defined for U.S. businesses and we are more familiar with them. 

 

Here’s a brief history lesson on how diversity certifications began: Supplier Diversity started in the U.S. in the 1960s as part of the American Civil Rights legislation when President John F. Kennedy amended a federal order to take affirmative action into consideration for federal contracting. As this movement continued to grow through the decades and expand into private corporate supplier diversity programs, other countries started to take notice.  Canada pushed their Employment Equity Act in 1986, and the UK implemented a similar statute in 2000 for local governments.

 

We recognize there are other international certifications, and diversity can be defined differently in every country. That said, we're actively pursuing outreach with third-party organizations to broaden our geographic reach. If you know of a certifying agency in your country, please share it with us so we can look into them.

 

For additional information, check out our Help center article. 

 

89 Comments
VladimirG
Community Manager

Jyothi D wrote:

Thank you for your comment. I have personally come across so many job postings that specifically state "No Indians or Pakistanis" or "No Asians", which is so discriminatory. I understand that some clients want writers based in a certain country for reasons like ease of payment or tax concerns, but I don't think that sort of thing should extend to the outright exclusion of talented providers. I have found my footing here on Upwork over the years and I have made some great relationships with some wonderful clients, but it is so dispiriting to come on here and see discriminatory wording within job postings. For someone like me, a diversity badge is a welcome addition. It will allow me to connect with clients who will appreciate my talent, regardless of the color of my skin. Thank you Upwork!


Hi Jyothi,

 

Thank you for sharing your experience, feedback and concern in the Community. I'd like to follow up and confirm that we do have a dedicated team that screens job posts to look for a variety of issues that are against our Terms of Service and we do not permit job posts that we consider to be unlawfully discriminatory or hateful.

As you mentioned, we understand that clients may prefer freelancers from a certain region or with knowledge of certain cultures and in those cases we ask that they use location settings on their job post to describe any specific needs. However, clients may not specifically exclude or limit posts to certain groups based on nationality, race, ethnicity, sex, gender, gender identity, sexual orientation, disability status, veteran status, marital status, or other similarly protected characteristics. If you come across a job posting like this please do flag it as inappropriate by clicking on the "Flag as Inappropriate" link. This Help article has more details on how to report job posts and clients. Thank you.

gregorymedeiro18
Community Member

I agree. Not everyone should be your client. Why would you want business form someone who would disrespect you in person or on the street because of any of this?

gregorymedeiro18
Community Member

I think this is well worth doing. I do work for a lady who is also a verteran. She has the verteran and woman owned certifications. SHe can be 20% higher than other bids and still get the job because of these.

It's not just a certification. It gives you an advantage to. And as much as some people may not want to do business with you because of one of these certification, others will seek you out or at least be a little more interested in doing business with you because of it.

**Edited for Community Guidelines**

Have a great day everyone.

lenaellis
Community Member

I appreciate the discussion shared on this thread. Bianca and our team of moderators have been responding to address your questions and feedback. I'd like to note that we will continue moderating this thread which includes removing or editing posts that we feel are offensive, in poor taste and/or include personal attacks (some replies to removed posts may also get removed). These comments are not tolerated. 

claudiacezy
Community Member

Upwork may have good intentions in finding ways to promote certain categories of people considered to be a minority or marginalized. 


From the other thread:
"Federal construction projects in the US, by law, require companies to certify prior to bidding that they are either Veteran-Owned or disclose how many veterans that the company has on staff. So a Landscape Architecture firm that wants to bid on a Veterans Cemetery project is required to certify prior to putting in a bid. Because there are not a lot of military veterans working in the Landscape Architecture field, so potential contracts and projects go unfulfilled due to lack of required diversity certification."


So ... to meet statutory requirements in the US, to promote a group, the veterans, discrimination against other groups possible marginalized is perpetuated, even to the detriment of the group that is promoted. 


Every human being is at some point in life in a minority or marginalized category. When a marginalized category is promoted another one may be created.


Are these certificates the new modern human branding?  Do you want to provide tools that perpetuates or encourages discrimination?


In the past human branding was used for identification purposes or as a punishment. Today it may serve the same purposes, identification and punishment under disguise, even if it's optional. The question that arises is whether these certificates will help or not, whom and how. These certificates can also serve the purpose to help clients dismiss candidates based on discrimination criterias. 

 

I find "Certification" on a talent website to be an acceptable term for the veterans group, it certifies experience in a field or occupation. Upwork (probably inspired by some US regulations) may have called them all certifications to avoid the badge term. When it comes about race categorization a badge is easier to be associated with human branding done in the past.

mike35
Community Member

I was reading one of the comments and they say that having this badge makes you rank higher for jobs than other bidders who don't.

 

Does this badge make you rank higher in any way?

kochubei_valeria
Community Member

Michael L wrote:

I was reading one of the comments and they say that having this badge makes you rank higher for jobs than other bidders who don't.

 

Does this badge make you rank higher in any way?


 

Hi Michael,

 

No, no one is promoted over any other freelancer or agency by Upwork. These certifications are visible only to Enterprise clients on search tiles and these clients can use a “Diversity-Certified” filter when searching for freelancers. That is because Enterprise clients have indicated that they are most interested in seeking out diverse businesses and often have diversity and inclusion initiatives as part of their hiring practices. 

john_palm
Community Member

**Edited for Community Guidelines**

To be "inclusive" is to exclude 30% of the US population.

lenaellis
Community Member

Hi John, 

 

Although a white male who classifies himself as straight, would not qualify for certifications like Minority-owned , Woman-owned, and LGBTQ+-owned. There are certainly such persons who may be able to certify as U.S. veteran-owned or Disability-owned, which are also external certifications that can be added to profiles..

 

Also, please note that continuing to post things that have already been removed or moderated are against the Community Guidelines. If you have any questions feel free to PM me. 

 

-Lena

mjhedges1
Community Member

That's not at all what I stated; however, systemic racism and sexism does exist in our profession. Unfortunately, it's a well-researched fact. The badges are again used by the Fed when awarding to MBEs, WOSBs, and even vetern-owned businesses who have been historically marginalized. You basically repeated what I said as far as making specific freelancers visible to clients in search of specific demographic backgrounds for assignments. Don't know where the miscommunication happend, but the point of badges is to identify diversity for the purpose of an even playing field of opportunity for all freelancers, plain and simple.