Mar 26, 2020 12:04:14 PM Edited Mar 26, 2020 12:06:23 PM by Hayden B
Mar 26, 2020 12:04:14 PM Edited Mar 26, 2020 12:06:23 PM by Hayden B
In troubling and uncertain times like these, we find more meaning than ever in our company mission, which is to create economic opportunities so that people have better lives. It is through this lens that we are responding to the current COVID-19 crisis.
There is no higher value than the well-being of our team members, our customers, and our global community. Upwork is monitoring the COVID-19 situation closely and taking the necessary precautions to ensure the safety of our team members, while proactively driving business continuity plans to ensure that we continue to deliver for our customers.
To ensure the safety of our team members as well as our business continuity, we’ve moved from a hybrid to a fully remote model. Upwork was built on a strong distributed team model, with the majority of our 1,700 team members already working remotely from their home offices in more than 800 cities before this crisis. Those who regularly work in one of our three corporate offices have shifted to working remotely as well.
As Upwork’s CEO, I’m very aware that self-employed individuals and small-business entrepreneurs often face heightened risks in economic downturns. Upwork is committed to supporting you through this trying time, and we are working hard to ensure that clients know that your skills and talent may be exactly the thing they need to get through the current crisis.
We have received some questions about Upwork’s approach and want to keep all our customers equally informed, so in addition to sending out emails, we are sharing information here in the Community forums on the steps we are taking and the ways we can help you.
The ways we are all connected have never been clearer, and Upwork remains committed to helping all our community members however we can. In particular, we are working to:
Our team is working around the clock to develop new resources for our customers and community, and we will continue to share more as the situation evolves. In the meantime, our thoughts continue to be with each of you during this challenging time. Please stay safe, stay healthy, and stay connected—and let us know how we can help.
Sincerely,
Hayden Brown
President and CEO, Upwork
Mar 26, 2020 01:04:29 PM Edited Mar 26, 2020 10:57:51 PM by Geoff H
Thanks for this. One idea that could help is temporarily lowering the payment threshold down from $1000.
EDIT: I now know that I can request a payment at any time and / or change my payment threshold in my account settings. Thanks to those who politely told me this.
Geoff.
Mar 26, 2020 01:39:43 PM by Abinadab A
Geoff H wrote:Thanks for this. One idea that could help is temporarily lowering the payment threshold down from $1000.
Geoff.
What are you talking about, good sir? On Upwork, $1000 isn't a marker post for anything.
Find below the fee structure
20% --> first $500
10% --> $501 to $10,000
5% --> 10,000 and above.
Mar 26, 2020 02:39:47 PM by Christine A
Geoff H wrote:At the end of the month if my account is more than $1000 then I get paid. If not, I don't. For people who don't get regular work that can mean that we are owed money but will not receive it because the balance is below $1000.
That's simply not true - you can get paid whenever you like. Go to your "Settings", enter your password, then click on "Get Paid".
Mar 26, 2020 02:58:58 PM by Amy S
Mar 26, 2020 04:03:21 PM by Abinadab A
Emmanuel I wrote:
Exactly! Really slows down things...
It slows things down, Emma. It doesn't slow down things...
Anyway, just wanted to give you kudos for that well-maintained profile of yours!
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