That's a great question and the answer is - yes!
Just to make it clear, I'm referring to initiating Zoom calls by using the integrated Zoom option in Upwork Messages, which is in line with Upwork TOS and users do not need to have a Zoom account to use the feature. This doesn't apply to communicating via Zoom directly, outside Messages, before a contract is in place, which is still a TOS violation.
So I was right after all . Along with the many who reminded you the common sense that you can't rock at both providing a freelance marketplace and video conferencing.
It was neither possible nor practicable; you have neither the resources nor the know-how to excel in both fields.
I like Zoom, although I am unlikely to use it through Upwork. Also, I have had a few issues with it - such as getting pornographic pop-ups when I have downloaded the app onto my PC. I have removed the programme and only use Zoom if invited. I immediately delete the app from my PC after any Zoom meeting. I hope Upwork can ensure that this sort of pop-up and any other hacker pop-up will not occur.
When joining or starting a Zoom call you will do so in Messages and will not need to create a Zoom account. The issues you explained are very odd and not Zoom. it sounds like you may need to do a scan of your PC for any viruses or malware. Feel free to ping or email me and I can walk you through some steps to make sure your computer is safe.
Thank you VERY MUCH for doing this. I had a call today and were trying with UW but - as happens all the time - I was unable to hear the other person. Noticing we now have a Zoom option and we used that and everything went perfectly. Extremely pleased with this update. Thank you for listening to the complaints and doing something about it in short order.
It's really a great feature as sometimes we're facing an issue with Upwork call.
May I know when this new Zoom call feature will be installed and we can us it?
Thank you, Upwork for listening to us
We have begun adding Zoom to Upwork Messages so you will have another option for video and voice calls within our platform. We are gradually adding users and appreciate your patience as we do so. We will offer it as quickly as possible.