Account suspended

[Mayank P]

Hi,

I was try to verify my self by video calling,

But due to some technical issue on my laptop Upwork agent was suspended my profile.

I'm available to verify my self again with any kind of verification.

Like Document verification or video verification or any other way.

I've running contract on my profile.

Please help me to resolve this issue.

Thank you

[Tasdid A]

My this account also been suspended around 10 month ago. But I did not withraw my USD from this account. One payoneer account attached on this account which one is inactive. But now I can't remove that inactive payoneer account couse there is no remove option. Can someone help me to remove that payoneer account?

[Muhammad Bilal A]

No need to remove payoneer account .
Just add new local account for withdrawal.

[YingGuang H]

Hi, A few days ago my account got suspended.
I contacted support center and they asked me id verification.
I also did id verification and received an email that id has been verified on Jan 9th.

But my account is still  suspended and I can't even contact to Upwork support center.
Please help me solve this problem as soon as possible.

Thank you.

[Muhammad Shamshad A]

Hi Ying,

Pls try to create a new thread describing your prob in detail.

Thanks,

Muhammad.

[YingGuang H]

Hi, I can't create a new thread and even can't contact to support center.

When I tried, I'm redirected back to my home page.

Here is more detailed information about situation.

My account have been placed on hold on Jan 3rd.

I contacted support center and they asked me id verification.

I uploaded my id card and bills and received the email that my ID has been verified on Jan 8th.

It was a week ago and my account still is suspended and there is no reply or update from upwork.

Here is my profile address. https://www.upwork.com/freelancers/~01a13cf9c49ca0019c
Please restore my account and let me countinue to work at upwork.
Thank you.