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Action Required. Temporary account on hold

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Frequent Visitor
Shah Muhammad I Member Since: Nov 20, 2018

" I’m writing to let you know that we have noticed that your account is connected to other Upwork accounts.

As a result, we have placed a temporary hold on all connected accounts.

Because we’d like to get this matter resolved quickly, we ask you to reply back to us within seven days with the username and/or email address of the account you wish to keep. If you do not respond, your account will remain on hold until we hear from you."

 

As they want , i reply there . Told them  what account to keep .

But they don't reply me anything . 

How long they take time time to reply  ? 

Thanks in advanced 

3 REPLIES
Community Guru
Petra R Member Since: Aug 3, 2011

@Shah Muhammad I wrote:

As they want , i reply there . Told them  what account to keep .



 So, how many accounts did you have?

And why?

 

Frequent Visitor
Shah Muhammad I Member Since: Nov 20, 2018

I think i have two account . But once a time i had created that then i totaly forget about that to close . Upwork not answering / reply anything . 

I reply them to close that account , keep my curent account . 

Frequent Visitor
SHASHIKANT V S Member Since: Dec 15, 2018

Yes , We are also facing the same issue & upwork team is not responding .

 

 

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