I saved my certificates and mailed them to email@example.com before requesting verification.
However I still got this email saying.
I’m writing to let you know that we could not verify your certification.
That’s because we need you to save a PDF file copy of your official certification from Google’s “Academy for Ads” and email it to us at firstname.lastname@example.org.
Once we receive the PDF and verify it, we’ll add this certification to your profile. Certifications that are not officially sanctioned by Google will be rejected.
I hope this information is helpful. Should you have any questions or need further assistance, please don't hesitate to get in touch. Thanks for using Upwork!
What do I do to make sure the verification gets through?