Reply
This is an open group. Sign in and click the "Join Group" button to become a group member and start posting.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Reply
This is an open group. Sign in and click the "Join Group" button to become a group member and start posting.

ERROR : "It is not safe to download this file. If you really want to access this file please contact

Feb 28, 2017 03:50:22 PM by David S

2866bc2c
Active Member
David S Member Since: Nov 28, 2016

What does this mean?  Im not getting any sense out of UPWORK at all. The site is difficult to navigate  David

 

0 Kudos
3 REPLIES 3
mwiggenhorn
Community Guru
Mary W Member Since: Nov 10, 2014

Feb 28, 2017 04:23:14 PM by Mary W

It means that there could be a virus or other bad stuff in the file.

0 Kudos
vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014

Mar 1, 2017 12:34:06 AM by Vladimir G

Hi David,

 

The error you're seeing indicates that the system flagged the file you're trying to download as possibly being corrupt, as a safety precaution. To confirm, please share the file with Customer Support by submitting a request after using the Get Help button on the Help Center page.

Untitled
4be7f98c
Frequent Visitor
Ricardo F Member Since: Oct 26, 2019

Oct 26, 2019 07:36:16 PM by Ricardo F

This is the most ridiculous thing I have ever seen from any freelancer platform., can t even get the project files from my developer without going through this nuisance, gosh !

Should we expect Upwork to do the scan for us too and decide if we can download it or not ? 

0 Kudos

© 2015 - Upwork® Global Inc.