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Is it possible to update profile manually?

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Frequent Visitor
Dhaval S Member Since: Sep 9, 2018

Hello there,
I have completed all the work successfully still client says that I messed his project but I didn't do that. I approve the refund request before 18 days but still the public feedback shown in my profile and I think because of that I'm not getting any other work from Upwork. Is there any way to update my profile manually? Please help me!!!

1 REPLY 1
Community Guru
Juvy Ann P Member Since: Oct 29, 2015

Dhaval S wrote:

Hello there,
I have completed all the work successfully still client says that I messed his project but I didn't do that. I approve the refund request before 18 days but still the public feedback shown in my profile and I think because of that I'm not getting any other work from Upwork. Is there any way to update my profile manually? Please help me!!!


Why did you approve the client's request for refund, Dhaval?  That is a terrible financial decision on your part.  Usually, we freelance contractors resort to an alternative source of income when the "funds are low and the debts are high" while trying to finish the project.  Clients end contracts. We, contractors, finish projects.  We do not make refunds.

 

I am not surprised that you are not able to update your profile.  

 

Off-topic:  Can someone explain to me why a 7-11 brewed coffee dispenser refused to give me a FULL cup of coffee a while ago?