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Suspension of financial account

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Farzan S Member Since: Aug 19, 2018

For last few day i see this pop-up on my upwork account "Financial transactions for [Account name] have been limited. Please check your email for additional information or contact customer support." But i didn't get any mail from upwork to this issue and now i click on my account to get payment i see another pop-up is "Your financial account has been suspended. To proceed, please contact Customer Support." I have contacted to customer support but its been around 1 week and no one has replied me yet.Please guide me to help solve my issue. Thanks