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Trying to join as a client but it says there is a problem with my account.

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Elliot L Member Since: Feb 3, 2019
Hi I am trying to join as a client, but I am receiving this msg: There is a problem with your account. Please contact customer support for assistance.
 
I understand that I can't join as a freelancer as there are many freelancers with a similar skillset to mine, but I can't join as a client as well?
 
Hope to hear from you soon.
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