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Working since 3 months, but showing account not approve on help center

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Zahidul I Member Since: Sep 16, 2018

Hi, My upwork account was approved almost 3 months ago. I did done 7 job and withdrawed some funds also. Now today i've to go to help center somehow and i see there is a notice that, my account is not approved yet. And when i submit any ticket, i got a auto reply same as my account is not approved. i am not a part of upwork yet.

 

I am getting confused now. Please someone help me to understand the issue.

 

Thanks

Zahid