Jul 4, 2021 10:42:03 PM by Taufiqur R
Hi, I have been charged $29.99 for a job posting and this is unexpected. Can somehow I refund the money?
Jul 4, 2021 10:48:29 PM by Javeria M
As part of Upwork Plus, each month you can upgrade one job post to a Featured Job for free. Not an Upwork Plus member yet? You can still upgrade your job post for a one-time fee of $29.99 to reach more freelancers and agencies in less time and to help attract top talent.
Jul 4, 2021 11:20:12 PM by Taufiqur R
Upwork should alert me that checking a box for Premium job posting would cost $29.99 otherwise, I defiantly would understand this service is free. This is really an unexpected thing I even faced in Upwork.
I would like to refund $29.99. If Upwork needs, I could remove my job posting, I haven't hire anyone yet.
Jul 4, 2021 10:50:46 PM by Javeria M
Upwork team will contact you soon once they see the problem in meanwhile you can contact through email.
Jul 4, 2021 11:59:51 PM by Pradeep H
Hi Taufiqur,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H.