🐈 Community
22122ee2
Member

401(A) Error when starting a job posting

Hi. I created a new company account, verified my email address and am now getting the following error message when I select a category and click "Refine My Search". TIA for any pointers to a solution.

 

We can't complete your request now

Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.

Error 401 (A)
Trace ID: 5882ba94bcd2a2df-ORD

5 REPLIES 5
aocumen
Community Manager
Community Manager

Hi Adam, 

A member of the Customer Support Team will reach out to you to assist you further regarding your concern. 


~ Avery
Upwork

Hi Avery,

 

Thanks for your reply. I still have not heard from anyone and cannot post a job. Any idea how long? I have a job that I need to get completed asap.

 

Thanks -Adam

I apologize for the delay in receiving an update, Adam.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork

Hi Bojan,

 

Nobody has reached out to me. I have a time-sensitive project that I am going to have to take elsewhere if I cannot post the job and hire today.

 

Thanks -Adam

Hi Adam,

 

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

 

Thank you!

~ Bojan
Upwork