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31e74f91
Community Member

500 error with new account

I'm getting a 500 error when trying to log into the account I just created. My email address has been validated. Just going to upwork.com throws Error 500 (A)Trace ID: 54f6ac22ca1ab4d8-RIX It fails both with firefox 71.0 (openSuSE) chromium Version 79.0.3945.88 (openSUSE Build) (64-bit) Clearing cache logs me out but once I log in again, the error reappears.
4 REPLIES 4
AleksandarD
Community Manager
Community Manager

Hi Mihhail,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

Hello! I am also receiving this same error. Can you point me in the right direction? Thank you!

AveryO
Community Manager
Community Manager

Hi Julie, 


Could you please confirm if this happens when you try to login to your account? 


~ Avery
Upwork
AveryO
Community Manager
Community Manager

Hi Julie, 

I'm coming back to let you know that a member of the Customer Support Team has reached out to you to assist you further with your concern. 


~ Avery
Upwork
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