API KEYS DISABLED; TICKET NOT BEING RESPONDED FOR 2 WEEKS

[7bd0d548]

My API key request has not been responded for weeks, I followed them up and got no answers.


https://support.upwork.com/hc/requests/21633400

[VladimirG]

Hi Ilham,

Please contact Customer Support and our team will be able to assist you with the problem you're having. Thanks!

[petra_r]

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@Vladimir G wrote:

Please contact Customer Support and our team will be able to assist you with the problem you're having. Thanks!

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 It seems he tried that...ticket 21633400

[BojanS]

Hi Ilham,

I apologize for the delay, I'll ask someone from the team to follow up with you as soon as possible and assist you directly. Thank you for your patience!

[7bd0d548]

its been more than 3 months.

they never send back a reply of either reject or accept my proposal

[AveryO]

Hi Ilham, 

I checked your ticket and can see that the team got back to you with more information about your request, and has provided another email address where you can contact the team. If you have emailed team, let us know so that we can follow up on your request.

[7bd0d548]

Hi

Yes I did sent the email already.