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6671b6f8
Community Member

About login problem

Hi, We used to have an upwork account by using gmail, and it state "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.", anyone know how to activate or get our account back?

70 REPLIES 70
g_vasilevski
Retired Team Member
Retired Team Member

Hi Philip,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.

~ Goran
Upwork

Hi,

 

I am having the same problem with my**Edited for community guidelines** account. I've had to make an additional account in order to contact you as I receive the following message every time I attempt to log-in:

 

"You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

 

I initially created an account and posted an *on-going* job with **Edited for community guidelines**. I have since had to change this email to **Edited for community guidelines** which is when everything started to go wrong. I'd like to regain access to this original account that I had posted a job on so I can get back to my proposals.

 

Many thanks,

 

Elliot

Hi Elliot,

 

 

One of our team members will reach out to you directly via email to assist you with accessing your account.

 

Thank you! 

~ Bojan
Upwork

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

 

I changed my email address recently and I'm seeing this message. 

Hi Michelle,

 

Just to confirm, are you seeing this message whenever you try signing in using Google? If so, note that you don't have this option enabled on your account, so you will not be able to use it. Try logging in by simply typing in your email and password, and please let me know if that works. In addition, if you wish to enable the option to sign in with Google, you can do so by going to Settings > Connected services once you access your account.

~ Luiggi
Upwork

Hi Bojan S, I'm in the same situation as Elliot C. I created this account in order to get in touch with you.

Please, I need to solve this issue. 

I got this message:

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address. This email address uses Google Sign-In.

 This email address uses Google Sign-In.

 

This is contradictory. 

The thing is that I am not able to log in with my password neither!

Hi Ambar,

 

Arjay here stepping in for Bojan. Could you please reach out to me via PM (click on my name) with more details about your original account so that I can assist you further? The email address would be extremely helpful. Looking forward to your response.

 

~ Arjay
Upwork

Hello,

I already have an account on Upwork, but now when I log in it shows me "You have not activated the Google sign-in method for this account. Please choose another sign-in method for this email address." Can anyone help me out with this problem?

Thank you,

Sydney Weaver

Hi Sydney,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

Hi, We used to have an upwork account by using gmail, and it state "You have not activated the Google Sign in method for this account. Please choose another sign in method for this email address.", anyone know how to activate or get our account back?

 

Hi Nizar,

 

Thank you for reaching out to us. Could you please click on my name and send me a PM with more information about the account you are referring to?

 

~ Nikola
Upwork

Hi Bojan S, I'm in the same situation as Elliot C. I created this account in order to get in touch with you.

Please, I need to solve this issue. 

I got this message:

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address. This email address uses Google Sign-In.

 This email address uses Google Sign-In.

 

This is contradictory. 

The thing is that I am not able to log in with my password neither!

 

 

hi I get this issue when ever I try to log in with my Gmail account in upwork

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

Hi, I've already an Upwork account on a different email adress **Edited for Community Guidelines**. But I can log in because everytime I try it keeps popping up the message "You have not activated the Google sign in method for this account..." And I can't change the method to log in.
Can you please help?

Hi Felipe,

Someone from our team will reach out to you directly via email in order to assist you further.

~Andrea
Upwork

Please help me Hi, I used to have an upwork account by using gmail, and it state "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.", anyone know how to activate or get our account back? please help me

I also encountered with my account. I signed up for a new account just to address this problem

 

Hi Jerry,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork

I already replied on gmail.

 

"You have not activated the google sign in method for this account. Please choose another sign in method for this email address."

I also encountered the same problem in my first account. I created this new account just to solve my problem. 

Hi Jerry,

 

I can see that you were able to communicate with one of our team members regarding your log-in concern. Please continue communicating with the same team through the same support ticket so that they can assist you more efficiently. Thank you!

 

~ Arjay
Upwork

You have not activated the Google sign in method for this account. Please choose another sign in method for this email address.

 

I am facing same issue. I have created this new account to get in touch with support. Please help.

 

Ahmed Z.

Hi Ahmed,

 

Thank you for your message. Could you please click on my name next to this post and send me a private message with the registered email address for the account in question?

 

Thank you,

Pradeep

Upwork
notkarlone
Community Member

I have experienced the same problem. "You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

 

I have to create another account just to write this. Please help!

Hi Karlone,

 

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.

~ Goran
Upwork

Hi!! I have the same problem, I changed my email adress and it wont let me access with the new one.

Hi Maria Eugenia,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork

HELLO, MY ORIGINAL ACCOUNT LOGIN IS DEFINITELY NOT WORKING. IT HAS THE MESSAGE THAT IT DOESNT HAVE THE GOOGLE SIGN IN THING. I HAVE PLENTY OF JOBS THAT NEED TO CONTINUE WITH ASAP. PLS HELP

 

Hello my original account login is definitely not working. it shows the message that supposdly my google email is not activated for login etc. have plenty of jobs there that need to continue with. pls help asap. it started after I tried to change my email cause i didnt want to recieve emails to the email i had. and i put wrong password over 3 times then it just loged me out. and cant log back in in any way. 

Hi John,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your original account. Thank you.

~ Goran
Upwork

Whatโ€™s โ€œticketโ€?

Hi John,

 

Once our team has created a support ticket for you, you will be able to view it here and you will receive an email notification as well. Thank you.

~ Goran
Upwork
guudman
Community Member

same, I recently changed my email for security reasons and every time I'm trying to log in with the new email I got the same massage "You have not activated the Google sign-in method for this account. Please choose another sign-in method for this email address".

Hello Yousef,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep.

Upwork
c25c7afd
Community Member

Hi!! I have the same problem. I can't access to the platform by my other account

Hi Muhammadjon,

 

Could you please send me a private message with the Upwork username or registered email address of the account in question so that I can check and assist you further?

 

Thank you.

~ Aleksandar
Upwork

I am receiving the same error when logging in. 

"You have not activated the Google sign in method for this account. Please choose another sign in method for this email address."

Hi Justin,

 

We'll have one of our agents reach out to you directly via email to assist you with accessing your account.

 

Thanks for reaching out to us! 

~ Bojan
Upwork
b84a3003
Community Member

Hello, I got the same issue. Could someone from the support team reach me as well?

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