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Accidental refund request

Active Member
Carlos R Member Since: Jul 13, 2017
1 of 2

I hired a freelancer and when I thought the job was done, I 'ended the contract'. Left great feedback but apparently I was requesting a refund and this may effect her standing. How do I reverse this?? Thank you

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Carlos, 


This will not affect your freelancer. There's no option to cancel a refund request Your freelancer can respond to it and decline by selecting the second option (I do not approve this request and want to file a dispute). This will then be sent to our Dispute Team, and you have the option to ask the team to cancel the refund request and close the dispute. 


-Avery
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