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e76fe086
Community Member

Account Deleted

My account has been deleted. I have live commissions and money waiting to go to freelancers.

 

I have had to create this account just to contact Upwork somehow.

My old account is registered as **Edited for Community Guidelines**

 

I received an email saying my account had been accessed in London. I confirmed this was not me. Then my account seemed to not exisit anymore. I was able to create a new account using the hi@emmatrinder.com details. So where has my old account gone? What about the money holding for freelancers? 

 

I have deleted the 'new' account and made one with a different email address just to contact you.

 

I would like to retrieve my original account please. 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Emma,

 

One of our team members will reach out to you directly via ticket and email and assist you further with your original account. Thank you.

~ Goran
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