Account Frozen- **Edited for Community Guidelines**

[kristinamiteva12]

Hi, I am contacting you on behalf of an investor and client I am working with. His account has been frozen. Please contact him immediately to resolve this

**Edited for Community Guidelines**

Thanks!

[prestonhunter]

This matter is between the client and Upwork.

You have no obligation to assist in this matter.

You have no ability to assist in this matter.

Other than perhaps letting the client know what he can contact Upwork Customer Support or he can get help here: https://community.upwork.com

The important thing is that you DO NOT WORK on a contract while a contract is suspended. If somebody's account is suspended.

[AndreaG]

Hi Kristina,

Because of privacy concerns, we are not able to discuss another user's account status here.

However, rest assured, our support team has been assisting the client directly with their issue.

Thanks!